Handstands Around the World

a former gymnast with a neverending case of wanderlust


Lessons learned: renting an electric car in Phoenix

When I pulled up rental car listings while planning our trip to Phoenix, I was surprised to see that the least expensive options were electric cars. When I mentioned this to my husband – who is very excited to own an electric car someday – he immediately suggested we give it a try.

While I was also somewhat interested, I was concerned that our entire vacation would then revolve around battery ranges and charging stations. So I tasked him with researching the charging infrastructure in and around Phoenix. Finding it to be satisfactory – or so it appeared, but more on that in a minute – we booked a hotel next to a mall with multiple charging stations and then reserved the car.

For lack of a better place to put this photo, here’s a sunrise from said hotel

In the aftermath, I have a lot of feelings – both positive and negative – about the experience. But overall, I’m glad we gave it a try. This was an ideal trip for it, given that our home base for the entire time was a large metropolitan area and we never had to drive more than 100 miles (160 km) per day. It was a great way to learn about electric cars without committing to leasing or buying one, and to get some actual experience and insight into the pros and cons of the vehicles themselves as well as the infrastructure to support them.

I took a lot of notes throughout the trip, tracking everything from the cost of charging to the accuracy of the range estimates to battery usage at different speeds. So whether you’re interested in renting an electric car, or even buying one someday, I hope what I’ve learned can help you out.


Driving the car

I actually didn’t do any of the driving, so this is based on my husband’s experiences as the driver and my observations as a passenger.

(By the way, the car was a Chevy Bolt, which is a budget electric vehicle with a battery range of about 250 miles/400 km per charge.)

The first thing to know is that electric cars have the option to use regenerative breaking – that is, capturing the momentum of the vehicle during deceleration and using it to recharge the battery. One piece of this that took some getting used to is that taking your foot off the gas is equivalent to stepping on the brake. Rather than slowing down slightly, an electric car will decelerate quickly. It was a bit of a jerky ride at first while my husband worked to get the hang of it. With no engine noise or vibration, though, once he mastered the accelerator it was a very smooth ride.

Another benefit of regenerative braking is battery life. With all the stop and go movement in city traffic, electric vehicles actually have a better battery range in city driving than on the highway – the opposite of non-electric cars. During the first three days of our trip, we drove a total of 100 miles (160 km) and used just 25% of the battery.

On the other hand, traveling at high speeds and going uphill use the battery more quickly and will reduce your range between charges. For comparison’s sake, the following day we drove 90 miles (145 km) mostly at highway speeds and this used about 35% of the battery.


Charging the car

Knowing we would be driving nearly 100 miles (160 km) the following day, we charged the car that night at an Electrify America charging station, which is powered by renewable energy. The battery was sitting around 40%. After 50 minutes of charging, it was up to 80%.

The cost for this charge was $12.95. For the sake of comparison, I did some quick math. We’d driven 185 miles (300 km) which, for my own personal car, equates to about 6 gallons of gas. At current prices, that would have been about $18; per mile, then, electricity was cheaper.

I stayed back at the hotel to work while my husband charged the car. These are the photos he sent me.

By far, the biggest downside to the Chevy Bolt was the charging speed. While many high-end electric cars could have achieved this level of charge in 15 minutes or less, the Bolt is not capable of that. The maximum capacity of the charging station was 350 kW. The maximum capacity for the Bolt was 44kW, though my husband said the actual speed fluctuated throughout the charging session.


Battery life

The following day, we set off on the interstate again for our 70-mile (113 km) roundtrip drive. The previous day, on the same stretch of road, my husband had set cruise control at 70 mph (113 kmh). Today, he set it at 65 mph (105 kmh) so we could compare. We did in fact use less battery at the slower speed, and it seems even slightly lower would have resulted in improved efficiency.

We also compared the gradual but steady uphill drive to the downhill return trip, and the difference was surprising. Driving 35 miles (56 km) uphill depleted 40 miles (64 km) of range, according to the battery screen on the dash. Driving 35 miles (56 km) downhill used only 26 miles (42 km) of range. It all averages out in the end, but if you were planning a mostly uphill trip, you wouldn’t be able to go nearly as far between charges.

Chevy Bolt dashboard, with battery charge and range on the left (image source)

Out of curiosity, my husband also at one point tried flooring it just to test the car’s acceleration capability. It was surprisingly good, but we also promptly lost 2 miles (3 km) of range while traveling about 200 feet (60 m). Gentle driving at city speeds is clearly the sweet spot, at least for the Chevy Bolt.

For me, I think the biggest thing to get used to with an electric car would just be managing the battery charge. In many ways, I suppose it’s similar to keeping an eye on the gas gauge. The two main differences are that charging stations are fewer and farther between than gas stations, and that every fluctuation in range is shown on the dashboard – which I found to be very stressful when we were driving uphill and the numbers started dropping more quickly.

(To be fair, I have a lot of car-related anxiety in general thanks to being stranded on the side of the highway by broken-down cars multiple times in the last few years. My car never gives me any warning that it’s about to break down. It just… does. I hate it. But I digress.)


Charging the car, round two

All in all, it was a pretty positive experience.

Until the very last day.

Just as you would return a rental car with a full tank of gas, we had to return the car with at least 80% battery. We didn’t have to be to the airport until 8:00pm, so at around 5:00pm we headed in that general direction. I had discovered during the trip that Apple Maps shows charging stations, and there was another Electrify America one not far from the airport. Our plan was to eat dinner while the car was charging and then drop it off with plenty of time to spare.

It did not go according to plan.

As it turns out, Apple Maps shows all charging stations, not just publicly accessible ones, and it doesn’t differentiate between them. We ended up outside a gated parking garage, and then got called out by a security guard for trespassing when we pulled into a space in the parking lot outside the garage to search for a different charger.

Apple Maps screenshot
(We’ve since learned that there are apps to help locate public charging stations)

When the next three attempts all turned out to also be inaccessible, we gave up and drove back to the one near our hotel, even though it was in the opposite direction. Upon arrival, we found ourselves the fourth car in line. Apparently, it was a busy place this evening. Luckily, we’d given ourselves plenty of time.

Or so we thought.

After a 15-minute wait, we pulled into a charging space and plugged in the car. The battery was sitting at about 25%. Estimated time to 80%: 6 hours, the screen read.

We looked at each other in confusion. What? How can it take 45 mins to charge from 40-80% and 6 hours to charge from 25-80%?

As we were about to learn the hard way, the availability of electricity is also a factor in charging speed. A major factor, in this case. Our best guess is that the difference stemmed from the time of day; previously, we charged the car when the sun was up. This time, it was dark. And Arizona gets a lot of its electricity from solar power.  

When the charge hadn’t increased by even 1% after 10 minutes, we gave up. We only had about an hour before we had to drop off the car and there were no other charging stations nearby, so we ended up returning it as is and paying the $30-something fee. I was actually expecting the fee to be higher, but it still would have been cheaper to charge it ourselves.


Takeaways

In the end, we came away from this experience with pretty similar feelings: we were glad to have the chance to try it out, but we’re not ready to buy an electric car just yet. Setting aside the fact that neither of us needs a new car, the technology is still advancing rapidly and the infrastructure isn’t fully there.

Electric cars can actually be plugged into a regular outlet at home. They charge extremely slowly this way, but it can be done. If, for example, you commuted 40-50 miles (65-80 km) per day and then came home and plugged your car in overnight, by morning the battery would probably be mostly recharged. As a commuter car, it could work. The batteries do struggle some in colder weather, though, so it might be a little more challenging to maintain that level of charge in the winter.

And I would certainly not plan to take a roadtrip in an electric car. There simply aren’t enough charging stations and the charging – at least, for the car we had – was far too slow to be realistic. Stopping every 200-250 miles (320-400 km) for an hour would be a very slow and annoying way for us to travel.

So for now, we’ll keep our non-electric cars.

But I would consider renting an electric car again in the future, if we would be spending our trip in an urban area with plenty of public charging stations.

And I hope that eventually the technology and infrastructure improves to a point that roadtripping in an electric car would be a realistic option.

45 responses to “Lessons learned: renting an electric car in Phoenix”

  1. After two weeks traveling around Iceland, a country with almost 100% real renewable energy from hydro and geothermal sources, I’ve counted only four Teslas on the road outside of the capital city. There are plenty of charging stations on the Ring Road, but, still, electric cars are not popular. Without government subsidies or mandates, I doubt they ever will be.

  2. Interesting read. Thanks for the insight. They aren’t suited for me anytime soon, but I like learning. I’d be getting whiplash taking my foot off the accelerator!

    1. Haha yeah, we had some abrupt stops at first until my husband got the hang of it.

  3. Thank you for this very informative post! I almost rented an electric car for an upcoming trip to Norway this spring and I didn’t do it because I was too scared our whole trip would revolve around charging stations. It is true that it is also the case with gas, but usually having a full tank only takes 5 minutes, while charging the car entirely takes much longer. I’m glad I decided to not take the electric, and your experience comforts me in my decision ahah!

    1. I’m glad this was helpful! That was my worry as well, and especially I would be concerned on a roadtrip with long distances between destinations. Sounds like you made the right decision for your trip!

  4. I’m not sure how I feel about renting an electric vehicle while travelling. It seems like it creates a bit more work to research and plan. I’m not a fan of how long it takes to charge either. Glad you got to test it out though!

  5. Thank you for pioneering this new technology. It would seem that car hire companies have realised how difficult it is to hire electric cars at the moment, and there are very few on offer. The time will come. Having an electric car in unfamiliar territory is still stressful.

    1. Yes, the unfamiliar territory didn’t help. I’m sure if we lived there we’d have known of other charging stations and we would have it all worked out.

  6. Very interesting read! Its great that you got to test drive one before taking the plunge to owning one. I think Id be interested in getting one at some point but right now I feel a little hestitant about just how long or far a battery would get me.

    1. Yeah, there was a lot of stress for me related to the battery. It felt like one of those stretches of highway out west where you’re 100+ miles from the nearest gas station. It’s nervewracking.

  7. Super interesting read, Diana. Thanks for sharing. I hope that easy, convenient, fast EV ownership becomes the norm in the not too distant future, but as your experience points out, we’re not there yet. I could see getting one – maybe – in retirement. But as a fulltime employee with a longish commute? Definitely not. What if the power went out overnight while charging? “Sorry boss, I’ll be there in six hours. Can you cover my classes for me?” Haha. Not.

    1. Thank you! I hadn’t considered power outages. Yikes! Another thing to be concerned about.

  8. I don’t think electric will ever be a viable alternative when ew can run current petrol engined cars on synthetic petrol or hydrogen. remember when we first had video recorders, electric cars are the Betamax of the car world.

  9. Really interesting post Diana. I wouldn’t buy an electric car yet given the unreliable infrastructure – it would drive me mad having to stop and charge for 6hrs somewhere! I have a few friends who have Teslas and even then they struggle, often have to cancel plans or turn up late because their husband/wife/partner has been using the car and it has no battery left so they’re sat in a car park for hours.

    1. Thanks, Hannah! That’s disappointing to have plans altered due to car charging. We definitely have a ways to go before it becomes more feasible for every day use.

  10. Diana you saw these an electronic cars there. We saw these here in our area. Anita

  11. It was interesting to read about your electric vehicle experience. Unlike you, we needed a new car, and ended up leasing a plug-in hybrid. I would have preferred an all-electric vehicle, but because of the infrastructure problem you mentioned when traveling longer distances, we thought it was too early for that step. But we love the fact that the battery recharges when decelerating and braking as well as possibility to drive around town using only electricity. Watching the battery recharge coming down Berthoud Pass not long ago was absolutely fascinating.

    1. A hybrid seems to me like the way to go right now. That’s probably what I’ll get whenever it’s time for a new car. I’m glad to hear you like yours!

  12. This is really interesting, and I have always wondered about the logistics of electric cars, thank you for sharing this!

    1. You’re welcome, I’m glad it was helpful!

  13. Electric cars are becoming more popular in Aus too, but accessing chargers, especially in rural and remote areas, is the limiting factor. Mel

    1. Yes, there are so many vast areas with just no charging infrastructure at all. It’s going to be a big challenge, especially in countries like yours and mine that have so much relatively unpopulated land.

  14. Very insightful, Diana! I had a similar experience while roadtripping California last year with my partner and her mom: we took a Tesla, and we found it was inconvenience to have to 1) find charging stations (which were limited in the rural parts) and 2) have to wait anywhere from 30 min to an hour for it to completely charge, i.e. wasted time. Sounds like a similar deal for you, too. My takeaway is that electric cars, while decent for in-city driving, is not ideal for long trips. Until technology improves, it’s gas or hybrid cars!

    1. I absolutely agree! I’m sorry to hear you had a similar experience (but it is good to know that mine was not a Phoenix-specific problem)

  15. Last summer I bought a plug-in hybrid and am delighted with it. Living in the mountains, I wanted the ability to have a gas back-up and wasn’t ready to go fully electric. That said, I chose the Toyota Rav4 because it had the most electric miles on a charge, about 45 miles, before the hybrid gas use (still charging though) kicks in. I can plug it into a regular outlet overnight to charge. My son has a Tesla and I’ve experience the extra planning that has to go into any road trip, and the search for high speed chargers. My choice was a good decision for me – you might consider.

    1. Oh nice! That sounds like a good choice! I’m thinking I too will probably go with a hybrid when it’s time to upgrade.

  16. I really appreciate this information and found it very helpful. Thanks for sharing your experience! My only experience with an electric car was when I test drove a Chevy Volt, several years ago before I bought another car.

    1. Thank you!

  17. Thanks for sharing your thoughts. So interesting to read. I had looked at the Bolt while considering electric cars but we ended up with a more expensive Tesla due to the option of super chargers and a longer range, which make road trips so much easier. I did get range anxiety on our first long trip but it’s something that can be managed with good planning. If you have two cars with your spouse, it’s also a convenient option to have one electric, one gas. Having to return the electric car with 80% battery is stressful because that definitely requires some planning. Looking forward to more of your adventures.

    1. That’s good to hear, thanks for sharing your experience. I agree, I think I’d want a gas car for roadtrips still but electric could work for around town.

  18. I like the idea of electric cars, but I agree the infrastructure isn’t ready for them in a lot of places. I could see myself being tired and forgetting to plug it in at night and having a bad next day ha!

    1. Haha oh no, that’s so true! I hadn’t thought of that possibility!

  19. A great post Diana that shows the slow pace of tech development in E-Cars while environmental concerns are driving the need for faster change. Ranges are getting better, as are charging times, but there are still many drawbacks. #1 Electric cars pollute less while driving, but there is this whole displaced carbon thing during manufacture. 2) Cost – Good E-cars are expensive 3) Reduced range in a winter climate – up here that is around a 1/3 reduction in the depths of winter 4) Too few accessible or proprietary charging stations – up here Tesla stations say they are only for Tesla – on a trip from here to Vancouver, we would be hard pressed to find enough stations to get us through the mountains. 5) Expensive E-cars have way too much power/torque for the first time/inexperienced drivers – we know of one friend who has received whiplash injuries twice from the rapid acceleration – her husband was driving and did not warn her. 6) Many E-cars (read Tesla) must never be towed when they break down. They must be loaded on a flatbed and hauled for service. The list goes on.

    I am not anti E-car, but I think we need honest evaluation. We have driven a Prius Hybrid since 2014 and we love that car. It has its own drawbacks, but has given us a comfortable ride as well as good economy. Maybe all E-cars need some auxiliary power system to allow them to limp to the next charging station.

    Thanks for sharing your findings. Allan

    1. Oh wow, 1/3 reduction? Yikes! That’s substantial and would be very frustrating. You and others have commented on hybrids and it does seem to be the most realistic way to go right now.

  20. Very interesting blog, thanks for sharing this info. It was certainly useful for those who are thinking about buying an electric car. My impression is that the majority of electric cars are leasing contracts concluded by companies for their employees (because of the tax benefits). At least this is the situation here in Belgium.

    1. Thank you! It does seem many of them are leased here as well, which I suppose makes sense given how fast the technology is changing.

  21. Sounds like it was a good opportunity to try out an electric car, without having to commit to one “for good”, so to speak. Although electric cars are gaining popularity over here, the charging infrastructure isn’t reliable enough for me to want to take the plunge just yet. I get the sense they’re ideal if you mostly do city driving but less suited to hillier, more remote locations at the moment. Maybe one day that will change!

    1. Sounds like this is a common problem all around the world. Like you said, hopefully some of these issues lessen over the years as infrastructure and technology improve

  22. That hhad to be the most unbiased review of the electric car experience that I have ever read. I ststill believe that hydrogen is the future of automobiles rather than batteries but time will tell.

    1. Interesting! I haven’t heard much about hydrogen cars but if I recall correctly, they have much longer ranges?

      1. They can work just like a regular car except that they send only steam out the exhaust. The limiting factor is places to buy hydrogen. There are only two in Alberta.

  23. The lack of infrastructure and battery life have always been my two reservations. Thanks for such an in-depth post.

    1. You’re welcome, thanks for reading!

  24. Interesting Diana, we’ve talked about electric cars too, but since we spend so much time in the mountains, as do you, it’s not possible yet.I knew they charged when braking but didn’t know how it worked and that there is a learning curve.

    Maybe one day but not yet. Maggie

    1. I agree, Maggie, and everyone else seems to as well. Someday, but not yet, and certainly not in the mountains.

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